About Cookies

This web site, like many others, uses small text files called cookies. But don't worry they're used to customise your experience and to improve our services.

This web site, like many others, uses small text files called cookies to help make our web site work and to customise your experience. These files are stored by your web browser (e.g. Internet Explorer, Firefox or Safari etc) on your computer, mobile phone or other web enabled device.

Cookies allow websites to store such things such as user preferences - enabling it to recognise when a visitor has returned using the same device and web browser - and to track site usage and trends. You can find details of the specific cookies used by www.opieoils.co.uk on our cookie information page. Use of cookies forms part of our overall privacy policy.

Our cookies help us:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Our Own Cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Remembering if we have already asked you certain questions (e.g. whether you want to be reminded about our cookie policy)

There is no way to prevent these cookies being set other than to not use our site.

Social Website Cookies

So you can easily "Like" or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Analytics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us how - on an anonymous basis - people reached this site (e.g. from a search engine) and whether they have been here before. This helps us to put more money into developing our services and keeping our prices down instead of marketing spend. We use the Google Analytics software for this.

How can I control my cookies?

Browser controls

You can use your web browser (eg Internet Explorer) to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block third-party cookies
  • clear all cookies when you close the browser
  • open a 'private browsing' session
  • install add-ons and plug-ins to extend broswer functionality

Browser

Where to find information about controlling cookies

Internet Explorer

http://support.microsoft.com/kb/278835

Chrome

https://www.google.com/chrome/intl/en-GB/more/privacy.html

Firefox

http://support.mozilla.org/en-US/kb/Clear%20Recent%20History

Safari

http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

Opera

http://www.opera.com/browser/tutorials/security/privacy/

Useful information

This section contains a number of links to external web sites. Opie Oils is not responsible for the content on other web sites... or for the cookies used on them!

  • A number of websites provide detailed information on cookies, including AllAboutCookies.org and AllAbout Cookies.org.uk.
  • Google has developed a browser add-on to allow users to opt-out of Google Analytics on www.opieoils.co.uk and across all web sites which use Google analytics.
  • New technologies such as Mozilla's Do Not Track allow you to tell websites not to track you. Currently, there is no legal requirement (either by law or by broad social consensus) to recognise and act upon this preference and as such very web sites support it. Whilst support for Do Not Track is not currently available within the technology framework used by www.opieoils.co.uk, we are happy to confirm that it is under development.
  • Internet Explorer has a feature called Tracking Protection Lists which allows you to import a list of websites you want to block.
  • Opie Oils does not allow any third party advertising on www.opieoils.co.uk, but you may be interested to know that the Internet Advertising Bureau website Your Online Choices [external link] allows you to install opt-out cookies across different advertising networks.
  • It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

This information is based on information supplied by the UK Information Commissioner's Office as at May 2012 and is supplemented by content provided by Attacat Internet Marketing. You may find more up to date information on the ICO web site.

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Telephone Number: 01209 202949 Email: sales@opieoils.co.uk

Opie Oils, The Fuel Depot, Cardrew Industrial Estate, Redruth, Cornwall, TR15 1SS

© Opie Oils Limited Reg No. 02993088

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